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A computer generated document for one of each invoice and delivery order shall then be delivered to the customer at the time of the sale, which shall identify the company and such material terms of the sale. All terms shall be clearly legible.

Executives shall only commit to verbal promises concerning the product which are authorized by the company.

The company shall ensure that any form contains, whether it is a legal requirement or not, a cooling-off clause permitting the customer to withdraw from the order and within a specific period of time and obtain reimbursement of payment or goods traded in the company and customer offering an unconditional right of return shall provide it in a written form.

Terms of assurance after sales service shall be clearly set out in order from or nay other accompanying literature or provided with the product to preserves the customers satisfaction.

Outgoing correspondences or mailing shall not contain any product description, claim or illustration, which are likely to act as deceptive and misleading but shall contain the name, address and complete details of the company for customers fine perusal.

The company shall not refer to any testimonial or endorsement which is unauthorized, not true, obsolete or otherwise no longer applicable, not related to their offer or used in any way likely to mislead the customer.

Personal or telephone contact shall only be conduct in a reasonable manner a reasonable hours to avoid intrusiveness. Executives shall discontinue a presentation and/or demonstration upon the request of the customer and maintain confidentiality of any disclose transaction liable to one customer to another.

Executives shall not abuse the trust of individual customer, respect the lack of commercial experience of customers and shall not exploit a customers lack of understanding or lack of commercial and/or product knowledge.

The company shall fulfill the customers order in timely manner.